Terms of Service

1. Agreement and Scope

Welcome to Pinnadash (operating the domain pinnadash.com, referred to as "we", "us", or "the Site"). These Terms of Service ("Terms") constitute a binding agreement between you and the Site governing your use of our products and services.

By accessing the Site, registering an account, purchasing a subscription, or otherwise using our products and services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to any part of these Terms, please do not register for or use the Services.

The Privacy Policy, Refund Policy, and other specific rules form an integral part of these Terms and have the same effect.

2. The Services

The Site provides software products and related online services (the "Services"). Specific features are as displayed on the product pages.

We continuously improve the Services and may update, optimize, or adjust them from time to time. For material changes, we will give you reasonable prior notice via announcements on the Site or by email.

3. Account Registration and Security

You must register your unified account with a valid email address that belongs to you and can receive messages normally, and you confirm that you have the full legal capacity to enter into these Terms.

Email verification sign-in: unified accounts use a passwordless, email-verification sign-in mechanism. When you initiate sign-in, we send a one-time login link (the "Login Link") to your registered email address. Clicking the Login Link within its validity period verifies your identity and signs you in; no password is set or required.

Login Links are single-use and for your personal use only. Keep them safe and do not forward or disclose them to any third party. Any action performed through your registered email address or a Login Link is deemed your own action, and the associated risks and losses are borne by you. If you discover unauthorized use of your account, contact us immediately.

4. Unified Account and Membership

Membership benefits are tied to your unified account and apply across all of our products: one membership unlocks the corresponding benefits in every product under the same account, with no separate purchase per product.

You may delete your account self-service at any time in the Account Center. After deletion, the personal information associated with your account will be deleted or anonymized, and the corresponding membership benefits terminate. Please make sure you no longer need the benefits and data before deletion.

5. Subscriptions, Billing and Auto-Renewal

The Site offers subscription-based paid services priced at $4.9/month or $29/year (as displayed at checkout).

Subscription billing, payment collection, applicable taxes, and invoicing are handled by Paddle B.V. as the Merchant of Record. Paddle is the official seller of your purchase and is responsible for charging you, handling applicable taxes, and issuing corresponding invoices.

Subscriptions renew automatically at the end of each billing cycle unless cancelled. You may manage or cancel your subscription at any time via the Paddle customer portal or by emailing [email protected]. After cancellation, the Services remain available until the end of the current billing period, and no further charges will occur.

6. Refunds

Refund matters are governed by our Refund Policy (available at /refund). In the event of any inconsistency, the Refund Policy prevails with respect to refunds.

7. Acceptable Use

You agree not to engage in any of the following conduct when using the Services:

1. violating any applicable laws, regulations, or public order and morals;

2. infringing the legitimate rights of others, including intellectual property, reputation, or privacy rights;

3. reverse engineering, decompiling, or disassembling the Services or products, except as expressly permitted by law;

4. accessing, scraping, scanning, or interfering with the Services or related systems without authorization;

5. selling, lending, or transferring accounts, or circumventing account or subscription restrictions in any way;

6. creating or distributing unlawful information or content through the Services;

7. engaging in any other conduct that harms the legitimate rights of the Site or third parties or disrupts normal operation of the Services.

If you violate the above, we may, depending on the severity, issue a warning, restrict features, or suspend or terminate the Services, and we reserve the right to pursue legal liability.

8. Intellectual Property

All content and products on the Site are owned by the Site or the respective rights holders.

Subject to your compliance with these Terms, we grant you a personal, limited, non-exclusive, non-transferable, and revocable license to use the products and Services for your own lawful purposes.

Without our written permission, you may not copy, distribute, modify, rent, lend, or reverse engineer the products, or use them for commercial purposes, except as expressly permitted by law.

9. Privacy

We take your privacy seriously. The collection, use, and protection of personal information in connection with your use of the Services are governed by our Privacy Policy (available at /privacy).

10. Disclaimers

The Services are provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we make no warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee that the Services will be uninterrupted or error-free. To the extent permitted by law, we are not liable for interruptions or data loss caused by force majeure, third-party service failures, network issues, or problems with your own devices.

11. Limitation of Liability

To the maximum extent permitted by law, the Site is not liable for any indirect, incidental, special, or punitive damages arising from use of or inability to use the Services.

Our aggregate liability to you is limited to the total subscription fees you actually paid for the relevant Services in the twelve months preceding the claim.

12. Termination

You may stop using the Services and delete your account at any time.

If you materially breach these Terms, we may suspend or terminate the Services provided to you. Upon termination, the sections on Intellectual Property, Disclaimers, Limitation of Liability, and other provisions that should survive by their nature remain in effect.

13. Changes to These Terms

We may update these Terms from time to time. Updates will be posted on this page with a revised "Last updated" date; for material changes, we will give prior notice via announcements on the Site or by email.

Your continued use of the Services after changes take effect constitutes acceptance of the updated Terms. If you do not agree, please stop using the Services; you may delete your account.

14. Governing Law and Dispute Resolution

The formation, validity, interpretation, and performance of these Terms are governed by the laws of the People's Republic of China, excluding its conflict-of-law rules.

Any dispute arising from or in connection with these Terms shall first be resolved through friendly negotiation. Failing that, either party may bring the dispute before a people's court with competent jurisdiction at the location of the Site's operator.

15. Miscellaneous

These Terms, together with the specific rules, constitute the entire agreement between you and the Site regarding the Services.

If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force and effect.

Our failure to assert or exercise any right promptly does not constitute a waiver of that right.

You may not assign your rights and obligations under these Terms without our written consent.

Section headings are for convenience of reading only and do not affect interpretation.

16. Contact

If you have any questions, comments, or suggestions about these Terms, contact us at [email protected].