Privacy Policy

1. Overview

Pinnadash (operating the domain pinnadash.com, referred to as "the Site") takes your privacy seriously. This policy explains what information we collect, how we use it, and your rights. By using the Site, you consent to the processing described in this policy.

2. Information We Collect

We collect only the minimum information required to provide account services:

1. Email address: for registration, sign-in, and account recovery;

2. Membership status: to record your subscription status and entitlements;

3. Session tokens: stored in your browser's localStorage after sign-in, valid for 30 days, used to keep you signed in;

Our products are local applications. Product content (such as images and files) is processed entirely on your device and is never uploaded to our servers.

3. Third-Party Processors

We use the following third-party services, which act as independent data controllers, to process limited information:

1. Cloudflare (hosting and CDN): handles web requests and security protection;

2. Paddle B.V. (Merchant of Record): handles subscription billing, payments, taxes, and invoicing. Paddle processes your payment information under its own privacy policy;

3. Resend (email delivery): used to send account-related transactional emails.

We do not sell or share your personal information with anyone other than the parties listed above.

4. How We Use Information

The information we collect is used only to: create and maintain your account, provide subscription services, send necessary account and transactional notices, and keep the Services secure. We never use your information for advertising.

5. Data Storage and Deletion

Your data is stored in a protected server environment. When you delete your account, your personal information is deleted or anonymized. Billing records that must be retained for accounting and tax compliance are anonymized and no longer associated with your identity.

6. Your Rights

You may access, correct, or delete your account information at any time, or export and close your account. To exercise these rights, or if you have any questions about this policy, contact us at [email protected].

The Site is operated by Yueqing Xunling Network Technology Co., Ltd. (乐清迅翎网络科技有限公司).

7. Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page with a revised "Last updated" date. Material changes will be announced via email or on the Site.