Frequently Asked Questions
Common questions about membership, accounts and privacy. Can't find your answer? Ask on the support page.
What does the membership include?
One subscription unlocks all current and future Pinnadash apps everywhere. Monthly and yearly plans are available, cancellable anytime.
When does the limited-time pricing end?
The promotional period is set by us and may be extended. The checkout page always shows the final price.
How do refunds work?
Payments and refunds are handled by Paddle (Merchant of Record). Eligible orders can request a refund — see our Refund Policy page.
Is my data safe?
Yes. Everything is processed on your device: images never upload, clipboard data stays local, and output is stripped of EXIF (incl. GPS) metadata.
Which systems are supported?
Easy Screenshot and Easy Clipboard run on Windows 10/11. Easy Image is a Windows 10/11 desktop app, available as a direct download from our site.
How do I sign in and activate?
Enter your email in the Account Center and sign in with a magic link — no password needed. One account works across all apps.
Do you offer a CLI or AI integration?
Yes. Each app includes a CLI (easy_screenshot, easy-clipboard, etc.) and a downloadable SKILL file, ready for AI agents and automation scripts.
Is macOS supported?
Our apps currently target Windows.
How do I get help?
Email [email protected] or submit via the support page — we'll get back to you as soon as we can.